Bonuses and free spins are valuable, and losing them due to a disconnect or timeout can be frustrating. The good news is that most game providers on Chips.gg are designed to protect your progress.
This guide explains which providers save bonuses and free spins, how long they stay active, and what happens if something goes wrong mid-game.
What Happens If You’re Disconnected During a Game?
If you’re disconnected due to internet issues, browser refreshes, or device changes, most games on Chips.gg automatically save your progress. This includes active bonuses, free spins, and in-game bonus rounds.
When you return to the game, you can usually continue exactly where you left off. Any rewards you triggered before the disconnection remain intact and are applied once the game resumes. This system is handled directly by the game provider and ensures a seamless experience even if your session is interrupted.
While this applies to the majority of providers, rare exceptions may occur depending on the game’s mechanics or provider rules.
How Long Do Bonuses and Free Spins Stay Active?
Bonus and free spin durations vary depending on the provider and promotion. As a general guideline:
Many bonuses and free spins remain active for24 hours to 7 days
Some providers allow manual resumption of unfinished bonuses
Expiration timers may differ based on the bonus type
Because timelines can change, it’s always best to use bonuses and free spins as soon as possible after receiving them. Expired bonuses or spins cannot be recovered once their validity period ends.
Provider-Specific Rules You Should Know
Each game provider sets its own rules for how bonuses and free spins behave. While most providers save progress automatically, some have clearer resumption windows than others.
For example:
BGaming and Hacksaw bonuses can remain active for up to 7 days, allowing players to resume manually if interrupted
Other providers may auto-resume instantly when the game is reopened
We continuously work with providers to improve transparency around bonus saving, expiration, and resumption rules.
Bonus Expiration and Ongoing Updates
Bonus and free spin expiration rules are provider-specific and may vary by game, promotion, or region. In some cases, detailed timelines are still being finalized with providers.
As more information becomes available, these rules will be updated to ensure players always know what to expect.
Most providers save your bonuses and free spins automatically, even if you disconnect mid-game. Free spins are widely supported, and bonus durations typically range from a few days to a week depending on the provider.
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