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Withdrawal transaction showing status "failure"
Withdrawal transaction showing status "failure"

A guide describing the issue with a withdraw fail and the transaction id shows as n/a

Updated over 3 weeks ago

What does failure/failed means?

Failure status means nothing, that there is no transaction ID, and that the withdraw didn't go through and that it 99% failed.

If you have a withdraw with this status showing, please contact our support agents immediately for us to assist you promptly.

We will locate it and tell you the probable reason and issue a refund if the withdraw has failed.


Got Questions?

  • For any inquiries, reach out to our Customer Support Team.

  • We’re available to provide assistance and ensure your concerns are addressed.

  • Don’t hesitate to contact us at any time!

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