What does failure/failed means?
Failure status means nothing, that there is no transaction ID, and that the withdraw most likely didn't go through.
If you have a withdraw with this status showing, please contact our Live Support immediately for us to assist you promptly.
We will locate it and tell you the probable reason and issue a refund if the withdraw has failed.
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We know not everything fits into an FAQ. For anything more specific or complex, our Live Support Team can assist you further.