Seeing an “ID not found” error can be confusing, especially when you’re sure you signed up already. This issue is usually related to email verification or incorrect login details.
Follow the steps below to quickly identify the cause and get back into your account.
Check If Your Email Is Verified
After signing up, you should receive a verification email from Chips.gg. This email confirms your account and allows you to log in successfully.
Check your inbox, spam, or junk folder
Open the email and click the verification link
If you can’t find it, request a new verification email from the login page
Unverified emails are one of the most common reasons this error appears.
Review Your Email Address for Typos
Small mistakes can prevent the system from recognizing your account. Double-check the email you’re entering and make sure everything is correct.
Look out for:
Misspelled email addresses
Extra spaces before or after the email
Incorrect domains (for example, gmail.com vs gmal.com)
Correct any errors and try logging in again.
Try One of Your Alternate Email Addresses
If you’ve used more than one email address in the past, you may have registered with a different one.
Try logging in using other emails you commonly use
Check those inboxes for a Chips.gg verification email
This often resolves the issue quickly.
Contact Chips.gg Support
If your email is verified, your details are correct, and you still see the error, our support team can help.
Use live support chat and ask for assistance
Include details such as your username and the email you believe you used
We’ll review your account and assist you as quickly as possible.
An “ID not found” error is usually caused by an unverified or incorrectly entered email. Verifying your email and double-checking your details resolves most cases in minutes. If you’re still stuck, Chips.gg support is always here to help.
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