Here at Chips.gg, we understand how frustrating it can be to make a mistake during a deposit. However, to ensure the integrity and security of all transactions, we must emphasize that deposits sent to the wrong blockchain are non-refundable.
Now, we don’t want this to happen to you! So, let’s get you fully prepped with a clear walkthrough on how to ensure your deposits always reach the right destination.
Let’s break it down step-by-step
Understand the supported chains
Each cryptocurrency has specific blockchains it can be deposited through. Here’s the full list of supported chains:Bitcoin (BTC): Bitcoin network
Ethereum (ETH): ERC20 and BEP20
Tron (TRX): TRC20
Litecoin (LTC): Litecoin network
Binance Coin (BNB): BEP20
Tether (USDT): ERC20 and TRC20
USD Coin (USDC): ERC20
Shiba Inu (SHIB): ERC20 and BEP20
Ripple (XRP): XRP network + Destination Tag
Double-check your deposit details
Before you hit that Send button:Verify the blockchain you’re using matches the one we support for your chosen currency.
For XRP, ensure you’ve included the correct Destination Tag—it’s crucial for identifying your transaction.
Proceed with the deposit
Once everything checks out, you’re good to go! Complete the deposit process and let the blockchain handle the rest.What to do if you made a mistake?
Unfortunately, deposits sent to an unsupported blockchain cannot be refunded. If you’re unsure or need guidance before making your next deposit, reach out to our support team—we’re here to help!
Got Questions?
For any inquiries, reach out to our Customer Support Team.
We’re available to provide assistance and ensure your concerns are addressed.
Don’t hesitate to contact us at any time!