Check Your Email Confirmation:
After purchasing cryptocurrency through Moonpay, you will receive a confirmation email.
This email includes:
Transaction details (e.g., amount, currency).
Current status of the transaction (e.g., “pending” or “confirmed”).
Transaction is Pending:
A “pending” status means the transaction has not yet been sent to your CHIPS.GG address.
This is normal and does not require further action on your part.
The transaction will automatically update once processed.
Transaction is Confirmed:
Moonpay will notify you via email when the transaction is completed.
The updated email will include the transaction hash and confirmation details.
Got Questions?
For any inquiries, reach out to our Customer Support Team.
We’re available to provide assistance and ensure your concerns are addressed.
Don’t hesitate to contact us at any time!