Fastest: live chat, 24/7
For anything urgent, use live chat. Look for the Live Support tab in the bottom-left corner of the screen on Chips.gg, click it, and type your question. An agent will respond promptly, any hour, any day.
Live chat is the right channel for deposits, withdrawals, bonuses, account access, and anything where you want a human now.
Email, by topic
Prefer email, or need a paper trail? Use the address that matches your topic:
[email protected]: technical difficulties and account issues, including self-exclusion and banned accounts.
[email protected]: complaints about the website, your account, or our staff. We take these seriously and work to resolve them quickly.
[email protected]: partnership and marketing proposals.
[email protected]: job applications. We are always looking for talented people.
[email protected]: anything that does not fit the topics above.
Self-service
This help center covers the common questions: deposits, withdrawals, bonuses, 2FA, and troubleshooting, with step-by-step guides. Try the search bar first, the answer is often one query away.
