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How to contact us?

A centralized list of contact channels for different departments, including Support, General Inquiries, Careers, Complaints, Partnerships, and Sponsorships, with the appropriate contact method for each.

The fastest way: Live Chat

Live chat is open 24/7 and a support agent usually replies within minutes.

1. Log in to your Chips.gg account.

2. Click the Live Support tab in the bottom-left corner of the screen.

3. Type your question.

Use live chat for deposits, withdrawals, bonuses, account access, and anything that needs a person now.

Tip: Tell us your username and the transaction ID or bet ID, if you have one. We can then answer on the first reply.



Why choose Live Chat?

  • It’s quick, real-time help.

  • Perfect for urgent questions or troubleshooting issues.

Can't log in?

Live chat needs you to be logged in. If you can't log in, try these first:

If you still can't log in, reach out to Live Support for faster help.

Email

Email replies take longer than live chat. If your question is urgent, use live chat.

Official community channels

These are for news, events, and the community. Do not post account or payment details there. For help with your account, use live chat or email.
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Stay safe

  • Chips.gg staff will never ask for your password, your 2FA code, or your 2FA secret key.

  • Only trust the links on this page and the addresses listed above. If someone claims to be Chips.gg staff and asks for your details, do not reply, and tell us in live chat.

Explore the HELP page – Your self-service toolkit

If you’re someone who likes to figure things out on your own, we’ve got you covered with our comprehensive HELP page.

  1. Navigate to our HELP section via the main menu.

  2. Browse through:

    • FAQs: Find answers to common questions.

    • Guides: Step-by-step instructions on features like deposits, withdrawals, and account management.

    • Troubleshooting Tips: Solutions for technical hiccups.

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