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Loss Limit

A guide on how to setup a loss limit on your account.

Updated over 2 years ago

What is Loss Limit?

Loss limit is a feature that will set a cooldown on your account when you lose the desired amount you wish to lose max in a set duration of time.

A responsible gambling feature that help you control your gambling activity and help you set a limit and enforcing it on you based on a loss limit.

How does loss limit works?

Players will be able to set a loss limit on their account, based on a duration and loss amount.

The feature will set the account on an enforced cooldown if the player loses the selected amount before the duration expires.

For example, if "Peepo" set a loss limit of 1000$ for a session duration of 1 week, that means that Peepo will only be able to lose 1000$ in this week.

If Peepo loses 1000$ the first day, then his account will be on a cooldown and he won't be able to play for the rest of the week.

Once the duration expires then the loss limit auto remove it self, and then you can set a new one.

Players on cooldown aren't able to place bets on the website, if a player attempts to remove the cooldown, then as soon as he places a bet the account will be set on a cooldown again because the loss limit has been triggered.

Where can I find the loss limit option?

Loss Limit can be found inside your Profile / Settings / Responsible Gambling, you can go there by clicking on the button below:

How do I set a loss limit?

To enable a loss limit follow these steps:

  1. Select a session duration

  2. Enter the limit amount in USD

  3. Type in your email address

  4. Enter your 2FA code

  5. Click on "Enable loss Limit"

Once you have confirmed the request, then an email with an activation link will be sent to you, all you have to do is to click on the link in your email to activate it.

Note that once you set a loss limit you can not set a new one before the one you have enabled expires, nor can you disable it.

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