You can cancel your deposit bonus in 2 situations:
1. Deposit bonus code enabled
When you claim a deposit bonus code, you have the option to cancel it before you make your deposit.
In order to cancel it, go to your Cashier - Deposit page and scroll down until your see the deposit bonus section as shown in the image below.
It is very simple, click on the red "Cancel" button and a confirmation popup will appear on your screen asking your if you are sure you wish to cancel it.
It is very important to know that if you cancel a deposit bonus code, you can never claim that code again, nor you will receive a bonus if your deposit comes in after it's canceled.
The cancelation isn't reversible, once your click on "Confirm" the offer will be canceled and removed from your account.
2. Deposit bonus wager active
Players might want to cancel their active wager for many reasons, the most common one is that they lost the wager, their locked balance is 0, and they can not beat the wager anymore, so instead of waiting for the wager to expire in order to play again with their normal balance, it makes sense to just cancel the wager and move on.
It is very important to know that:
If you cancel a deposit bonus wager you will not be refunded your initial deposit
If you cancel a deposit bonus wager YOU WILL LOSE ALL OF YOUR LOCKED BALANCE, and everything including the deposit and the bonus will be lost.
In order to cancel it, go to your Cashier - Deposit page and scroll down until your see the deposit bonus section as shown in the image below.
It is very simple, click on the red "Cancel" button and a confirmation popup will appear on your screen asking your if you are sure you wish to cancel it.
The cancelation isn't reversible, once your click on "Confirm" the wager will be canceled and your locked balance will be lost.
Please DO NOT cancel your wager unless your locked balance is 0.