You can cancel your deposit bonus in 2 situations:
1. Deposit bonus code enabled
When you claim a deposit bonus code, you have the option to cancel it before you make your deposit.
In order to cancel it, go to your Cashier - Deposit page and scroll down until you see the deposit bonus section as shown in the image below.
It's straightforward: click the red "Cancel" button, and a confirmation popup will appear, asking if you're sure you want to proceed with the cancellation.
Please note that a deposit bonus code cannot be claimed again once a deposit bonus code is canceled. Additionally, you will not receive the bonus if your deposit is processed after the cancellation.
The cancelation isn't reversible, once you click on "Confirm" the offer will be canceled and removed from your account.
2. Deposit bonus wager active
Players might want to cancel their active wager for many reasons, the most common one is that they lost the wager, their locked balance is 0, and they can not beat the wager anymore, so instead of waiting for the wager to expire to play again with their normal balance, it makes sense to just cancel the wager and move on.
It is very important to know that:
If you cancel a deposit bonus wager you will not be refunded your initial deposit
If you cancel a deposit bonus wager YOU WILL LOSE ALL OF YOUR LOCKED BALANCE, and everything including the deposit and the bonus will be lost.
In order to cancel it, go to your VIP Rewards Modal page:
It is straightforward, click on the red "Cancel" button and a confirmation popup will appear on your screen asking you if you are sure you wish to cancel it.
The cancelation isn't reversible, once you click on "Confirm" the wager will be canceled and your locked balance will be lost.
Please DO NOT cancel your wager unless your locked balance is 0.