Check your records
Before reaching out, take a moment to review any emails you might have received from us in the past (e.g., welcome emails or promotional messages). The email address you used for registration will appear in these communications.

Understand the importance of accuracy
According to our Terms of Service, Section 3.9:

"You must enter all mandatory information requested into the registration form, including a valid email address. If you do not enter a valid email address, we will be unable to help you recover any ‘forgotten passwords.’"
This means it’s your responsibility to ensure your registration details are accurate.

Locate the correct email
If you’re unsure, try searching through all your email accounts for messages from Chips.gg. Common subject lines include:

Still can't find the correct email?
If you’ve exhausted all options and still can’t determine the email address used, reach out to our support team for further guidance. While we’re limited in how we can assist without the correct email, we’ll do our best to explore possible solutions with you.