To help you sort this out, we’ll walk you through what to do next in a quick and friendly way. Let’s dive in!
Step-by-Step Guide
Check your records
Before reaching out, take a moment to review any emails you might have received from us in the past (e.g., welcome emails or promotional messages). The email address you used for registration will appear in these communications.
Understand the importance of accuracy
According to our Terms of Service, Section 3.9:
"You must enter all mandatory information requested into the registration form, including a valid email address. If you do not enter a valid email address, we will be unable to help you recover any ‘forgotten passwords.’"
This means it’s your responsibility to ensure your registration details are accurate.
Locate the correct email
If you’re unsure, try searching through all your email accounts for messages from Chips.gg. Common subject lines include:
“Welcome to Chips.gg”
“Reset Your Password”
Still can't find the correct email?
If you’ve exhausted all options and still can’t determine the email address used, reach out to our support team for further guidance. While we’re limited in how we can assist without the correct email, we’ll do our best to explore possible solutions with you.
Play now and experience the future of cryptocurrency gambling.
Can’t find what you’re looking for? Still have questions?
We know not everything fits into an FAQ. For anything more specific or complex, our Live Support Team can assist you further.