Account
Register, signup, password, email, 2FA, Self Exclusion.
29 articles
Account Basics
For new users and first-time setup.
How to get started at Chips.gg ?What are the first steps you need to do to start playing at Chips.gg .
How To Register An Account?A guide on how to register or signup a new account.
Verify Your EmailA guide on how to verify your email address
How To Personalize Your Account Name?You can create and change a nickname that will show up in chats and across the platform.
Change Profile Avatar & BannerA guide on how to change your profile avatar and banner.
Where can I find my user id?A guide on where you can find your User id or player id.
How to locate your bet historyYour bet history is at your fingertips, and we’ve made it super easy to navigate.
Restricted Countries
How to check and find your levelWhether you're aiming for a higher VIP level or just want to see your progress, we’ve made it super easy to track.
Login, Passwords & Email Access
When users can’t log in or need to update credentials.
I forgot my passwordA guide on how to reset or change a forgotten or lost password.
Strong passwordA guide on how to setup a strong password, password examples, and special characters.
How to change password?A guide on how to change your account's password.
How to change your account passwordReset your password
How to change your account informationUpdating your account information is quick, easy, and fully in your control!
How to change email?A guide on how to change your email address for your account.
Lost access to email?Player has forgotten the email they have used when they signed up
Request new verification emailHow to request a new verification email if yours expired or you never received one.
Two-Factor Authentication (2FA / OTP)
Everything related to account security and OTP issues.
What is 2FA or OTP code?An introduction into 2FA Two Factor Authentication, and the usage of OTP code.
How to setup 2FA?A Guide on how to setup 2FA , Two Factor Authentication, OTP , and on installing Authy app, Google Authenticator .
How to reset 2FA?A guide that help you recover your 2FA account, or reset 2FA
My 2FA doesn't workA guide on how to trouble shoot if you 2FA code isn't working, error Invalid OTP code .
My Google Authenticator 2FA code doesn't workA guide on how to troubleshoot time correction for google authenticator 2fa code, invalid OTP.
Responsible Gaming & Limits
Tools to help players stay in control.
Betting CooldownA guide on how to use the betting cooldown to help you take a break.
Loss LimitA guide on how to setup a loss limit on your account.
Reality CheckStay aware of the time you spend on site in each session by enabling your reality check.
Wager LimitA guide on how to setup a wager limit on your account.
Session LimitControl your time awareness by setting a limit for your session to auto log you out.
Taking a break: Self-exclusion optionNeed some time off? You can temporarily self-exclude your account for a certain period.
Self ExclusionExclude yourself from accessing the site temporally or permanently .