Account
Register, signup, password, email, 2FA, Self Exclusion.
21 articles
Account Basics
For new users and first-time setup.
- Chips FeaturesA quick overview on what you can do here at Chips.gg
- How to get started at Chips.gg ?What are the first steps you need to do to start playing at Chips.gg .
- How to register an account?A guide on how to register or signup a new account.
- Verify your emailA guide on how to verify your email address
- How to personalize your account name?You can create and change a nickname that will show up in chats and across the platform.
- Change profile avatar & bannerA guide on how to change your profile avatar and banner.
- Where can I find my user id?A guide on where you can find your User id or player id.
- How to locate your bet historyYour bet history is at your fingertips, and we’ve made it super easy to navigate.
- How to check and find your levelWhether you're aiming for a higher VIP level or just want to see your progress, we’ve made it super easy to track.
- Restricted Countries
Login, Passwords & Email Access
When users can’t log in or need to update credentials.
- How to change password?Forgot your password? Don't worry. We got you covered. here's a guide on how to change your account password.
- Strong passwordA guide on how to setup a strong password, password examples, and special characters.
- How to change your account informationUpdating your account information is quick, easy, and fully in your control!
- How to change email?A guide on how to change your email address for your account.
- Lost access to email?Player has forgotten the email they have used when they signed up
- Request new verification emailHow to request a new verification email if yours expired or you never received one.
Two-Factor Authentication (2FA / OTP)
Everything related to account security and OTP issues.
- What is 2FA or OTP code?An introduction into 2FA Two Factor Authentication, and the usage of OTP code.
- How to setup 2FA?A Guide on how to setup 2FA , Two Factor Authentication, OTP , and on installing Authy app, Google Authenticator .
- How to reset 2FA?A guide that help you recover your 2FA account, or reset 2FA
- My 2FA doesn't workA guide on how to trouble shoot if you 2FA code isn't working, error Invalid OTP code .
- My Google Authenticator 2FA code doesn't workA guide on how to troubleshoot time correction for google authenticator 2fa code, invalid OTP.