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How to fix log-in issues
How to fix log-in issues

Locked out? Let’s get you back into Chips.gg!

Updated over a week ago

Step-by-step guide

1. Clear your cache and cookies

Your browser stores data (like cookies and cache) to help pages load faster. However, outdated or corrupted files can interfere with your login attempts.

2. Switch your browser

Sometimes, certain browsers may not work perfectly with Chips.gg. Compatibility issues can cause login hiccups.

  • Solution: Try a different browser—Google Chrome, Firefox, or Microsoft Edge are great options.

3. Try another device

Your device could be the root of the problem.

  • Solution: Log in from another device—like switching from your phone to your laptop or vice versa.

4. Reset your password

Forgot your password? Don’t sweat it—it happens to the best of us.

5. Dealing with a banned account

If your account has been banned for violating our Terms and Conditions, you won’t be able to log in.

  • Solution: Double-check our Terms to ensure compliance. If you believe the ban was a mistake, contact our Live Support team for assistance.

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