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How to contact customer support
How to contact customer support

Need help? Check below.

Updated over a week ago

We’ve got your back, Chipster! Whether you’re diving into the casino for the first time, stuck on a technical glitch, or just want to share some feedback, we’re here to help you. Reaching out to our customer support team is as easy as spinning the reels, and we’re always just a few clicks away!

Let’s guide you through the different ways you can get assistance.


Step 1: Use live chat

Need answers fast? Our Live Chat Support is available 24/7, ready to connect you with one of our friendly agents. Here’s how to access it:

  1. Look to the bottom-left corner of your screen for the "Live Support" tab.

  2. Click it, type your query, and hit send!

  3. One of our team members will respond promptly to assist you with your concerns.

Why choose Live Chat?

  • It’s quick, real-time help.

  • Perfect for urgent questions or troubleshooting issues.

Step 2: Explore the HELP page – Your self-service toolkit

If you’re someone who likes to figure things out on your own, we’ve got you covered with our comprehensive HELP page.

  1. Navigate to our HELP section via the main menu.

  2. Browse through:

    • FAQs: Find answers to common questions.

    • Guides: Step-by-step instructions on features like deposits, withdrawals, and account management.

    • Troubleshooting Tips: Solutions for technical hiccups.

Why use the HELP page?

  • It’s available anytime.

  • It offers detailed guides for common problems.

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